Privacy Policy

Last Updated: April 3, 2025

At Forensics Forever, your trust matters. Whether you’re a parent, student, or educator, we’re committed to protecting your personal information and keeping your experience with us safe and secure. This Privacy Policy outlines how we collect, use, and protect the information you share when using our website or services (collectively, the “Services”). By using our Services, you agree to the practices described below.

1. Information We Collect

1.1 Personal Information

We collect personal information that you provide to us voluntarily, including when you:

  • Register for classes, coaching, or programs

  • Join our email list or request updates

  • Submit questions or contact us through forms

  • Respond to surveys or feedback requests

This may include your:

  • Name

  • Email address

  • Phone number

  • Mailing or billing address

  • Payment information

1.2 Non-Personal Information

We also collect limited technical data automatically to help us improve your experience. This may include:

  • IP address

  • Browser type

  • Pages visited on our site

  • Time spent on pages

  • Device identifiers

  • Cookies and other analytics tools

2. How We Use Your Information

We use your information to:

  • Deliver and improve our programs and services

  • Process payments and manage transactions

  • Respond to your messages and support needs

  • Send updates, promotions, and class info

  • Personalize your experience with us

  • Fulfill legal obligations or enforce our terms

3. Cookies & Tracking Tools

We use cookies and similar technologies to:

  • Remember your preferences

  • Track how our website is used

  • Improve your browsing experience

You can adjust your browser settings to disable cookies, though some site features may not work as intended.

4. When We Share Your Info

We do not sell your personal data. However, we may share it in these situations:

  • With trusted service providers who support our operations (like payment processors or email tools)

  • During business transitions like a merger or acquisition

  • To comply with legal obligations

  • With your consent, for any other specific purpose

5. How Long We Keep Your Info

We retain your personal information only as long as necessary to provide our Services and meet our legal obligations. Once it's no longer needed, we delete it securely.

6. How We Protect Your Info

We take security seriously and use reasonable technical and administrative measures to protect your personal data. However, no method is 100% secure, so we encourage you to use caution when sharing sensitive information online.

7. Your Choices & Rights

You may have rights depending on your location:

  • Access & update your personal information

  • Request deletion of your data (with some legal exceptions)

  • Unsubscribe from marketing emails anytime

To make changes or submit a request, contact us using the info below.

8. Children’s Privacy

Our programs are designed for families, but we do not knowingly collect information from children under 18 without parental consent. If you believe your child has shared information with us in error, please contact us immediately.

9. Third-Party Links

Our site may link to outside websites for your convenience. We are not responsible for their privacy practices. Please review their policies separately.

10. Policy Updates

We may revise this Privacy Policy as needed. When we do, we’ll update the “Last Updated” date. We encourage you to check back occasionally to stay informed.

11. Contact Us

Have questions or concerns about your privacy? We’re here to help.

Forensics Forever
2100 San Ramon Valley Blvd, Suite 3B
San Ramon, CA 94583
📞 414-530-3949
📧 Dontae.Hill@forensicsforever.org